{"id":108908,"date":"2025-02-03T03:00:08","date_gmt":"2025-02-03T03:00:08","guid":{"rendered":"https:\/\/kamucalisani.net\/?p=108908"},"modified":"2025-02-03T03:00:08","modified_gmt":"2025-02-03T03:00:08","slug":"internet-aboneligi-cayma-bedelinde-emsal-iade-karari","status":"publish","type":"post","link":"https:\/\/kamucalisani.net\/index.php\/2025\/02\/03\/internet-aboneligi-cayma-bedelinde-emsal-iade-karari\/","title":{"rendered":"\u0130nternet aboneli\u011fi cayma bedelinde emsal &#8220;iade&#8221; karar\u0131"},"content":{"rendered":"<p><figure> <span> <img decoding=\"async\" src=\"https:\/\/kamucalisani.net\/wp-content\/uploads\/2025\/02\/internet-aboneligi-cayma-bedelinde-emsal-iade-karari-0-Rfukp1Vi.jpg\"\/> <\/span> \u0130nternet hizmetlerinde ya\u015fanan h\u0131z problemleri ve taahh\u00fctlerin yerine getirilmemesi, t\u00fcketicilerin kar\u015f\u0131la\u015ft\u0131\u011f\u0131 en yayg\u0131n sorunlardan biri haline gelmi\u015f durumda. Ancak k\u0131sa bir s\u00fcre \u00f6nce internet aboneli\u011fi konusunda verilen <strong>emsal niteli\u011findeki bir karar<\/strong>, bir\u00e7ok t\u00fcketici i\u00e7in hak arama s\u00fcrecinde yeni kap\u0131lar a\u00e7abilir. <\/figure>\n<p>Bu olay, 2019\u2019un son aylar\u0131nda internet aboneli\u011fi yapt\u0131ran bir t\u00fcketicinin ya\u015fad\u0131\u011f\u0131 sorunlarla ba\u015flad\u0131. 90 TL kar\u015f\u0131l\u0131\u011f\u0131nda ald\u0131\u011f\u0131 internet hizmetinin vaat edilen h\u0131zda olmad\u0131\u011f\u0131n\u0131 fark eden t\u00fcketici, defalarca m\u00fc\u015fteri hizmetlerine ba\u015fvurarak durumu \u00e7\u00f6zmeye \u00e7al\u0131\u015ft\u0131. Ancak yap\u0131lan g\u00f6r\u00fc\u015fmeler sonu\u00e7 vermedi. Bunun \u00fczerine, hizmetin hem yava\u015f olmas\u0131 hem de abonelik \u00fccretinin 150 TL&#8217;ye y\u00fckselmesiyle t\u00fcketici, aboneli\u011fini iptal ettirme karar\u0131 ald\u0131.<\/p>\n<p><b>1200 TL cayma bedelini geri ald\u0131<\/b><\/p>\n<p>Aboneli\u011fi iptal etmek isteyen t\u00fcketiciden, internet sa\u011flay\u0131c\u0131 firma taraf\u0131ndan 1<strong>200 TL cayma bedeli <\/strong>talep edildi. Ancak bu durum kar\u015f\u0131s\u0131nda hakk\u0131n\u0131 aramaktan vazge\u00e7meyen t\u00fcketici, avukat\u0131 arac\u0131l\u0131\u011f\u0131yla <strong>T\u00fcketici Hakem Heyeti<\/strong>\u2019ne ba\u015fvurdu. 14 Ekim 2020 tarihinde ba\u015flat\u0131lan bu s\u00fcre\u00e7, 31 Ocak 2021 tarihinde sonu\u00e7land\u0131 ve t\u00fcketici, <strong>\u00f6dedi\u011fi cayma bedelini geri almay\u0131 ba\u015fard\u0131<\/strong>.<\/p>\n<p>\u0130ade bedelinin al\u0131nmas\u0131 i\u00e7in hukuk m\u00fccadelesi ba\u015flatan Avukat Emre Akman ise al\u0131nan cayma bedelinin hukuka ayk\u0131r\u0131 oldu\u011funu belirterek internet sa\u011flay\u0131c\u0131lar\u0131n\u0131n t\u00fcketiciye belirtilen hizmeti vermemesi durumunda cayma hakk\u0131n\u0131n oldu\u011funu s\u00f6yledi ve bunun i\u00e7in \u00fccret verilmemesi gerekti\u011fini savundu.<\/p>\n<p>Akman ayr\u0131ca, T\u00fcketici Hakem Heyeti\u2019nin verdi\u011fi kararlar\u0131n, mahkeme karar\u0131 niteli\u011finde oldu\u011funa ve bu nedenle vatanda\u015flar\u0131n mutlaka haklar\u0131n\u0131 aramalar\u0131 gerekti\u011fine dikkat \u00e7ekti.<\/p>\n\n<p>Kaynak\u00a0 :\u00a0<span style=\"background-color: rgb(255, 249, 236); color: rgb(55, 58, 60); font-size: 14px;\">https:\/\/www.donanimhaber.com\/internet-aboneligi-cayma-bedelinde-emsal-iade-karari&#8211;183266<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130nternet hizmetlerinde ya\u015fanan h\u0131z problemleri ve taahh\u00fctlerin yerine getirilmemesi, t\u00fcketicilerin kar\u015f\u0131la\u015ft\u0131\u011f\u0131 en yayg\u0131n sorunlardan biri haline gelmi\u015f durumda. Ancak k\u0131sa bir s\u00fcre \u00f6nce internet aboneli\u011fi konusunda verilen emsal niteli\u011findeki &#8230;<\/p>\n","protected":false},"author":1,"featured_media":108909,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[7185,867,523,2833],"class_list":["post-108908","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-teknoloji","tag-cayma","tag-hak","tag-internet","tag-tuketici"],"_links":{"self":[{"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/posts\/108908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/comments?post=108908"}],"version-history":[{"count":1,"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/posts\/108908\/revisions"}],"predecessor-version":[{"id":108911,"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/posts\/108908\/revisions\/108911"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/media\/108909"}],"wp:attachment":[{"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/media?parent=108908"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/categories?post=108908"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kamucalisani.net\/index.php\/wp-json\/wp\/v2\/tags?post=108908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}